Terms of Service

Effective Date: February 9, 2026

Welcome to Lockd In. These Terms of Service ("Terms") govern your access to and use of the Lockd In mobile application and related services (collectively, the "Service") operated by Lockd In ("we", "our", or "us"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Acceptance of Terms

By creating an account or using the Service, you confirm that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

2. Account Registration and Responsibilities

To use the Service, you must create an account by providing accurate and complete information, including your name, email address, and a password. You are responsible for:

We reserve the right to suspend or terminate accounts that contain false or misleading information.

3. Crew Membership and Conduct

Lockd In enables users to form small groups ("Crews") for mutual accountability. As a Crew member, you agree to:

4. Goals and Accountability System

The Service allows you to set personal goals and deadlines within your Crew, track progress through check-ins, and hold each other accountable. You acknowledge that:

5. Financial Stakes and Payments

IMPORTANT: Please read this section carefully. It outlines the limitations of Lockd In's role in financial transactions between users and Stripe.

5.1 Stripe Account Connection

Lockd In allows Crew admins to connect a Stripe account for crew-related fines, penalties, and payments as part of the accountability system. By connecting a Stripe account, you acknowledge and agree to the following:

5.2 Lockd In's Limited Role

5.3 User Responsibility

You are responsible for:

5.4 No Liability for Financial Losses

To the maximum extent permitted by law, Lockd In is not responsible for losses caused by Stripe's processing or by disputes between users. This includes, where applicable:

5.5 Payment Disputes

Stripe payment-processing disputes should be raised with Stripe through its support channels. Crew members can use the Service's available Crew processes for accountability records, but Lockd In does not promise to mediate or resolve every financial dispute.

5.6 App Subscriptions

The Subscription screen is available from Profile. New accounts receive 30 days of free access from account creation. No subscription is required upfront and no automatic charge occurs when free access ends. Paywall enforcement remains off during release testing. Once enabled, a subscription is required to start new activity after expiry; history, finishing existing commitments, their votes, fine settlement and account controls remain accessible. Existing eligible owners retain free access.

iOS checkout is being prepared for release testing; public availability depends on App Store approval. Paid subscriptions renew automatically unless cancelled under the store's terms. Review the localized price and renewal terms in the store purchase confirmation before subscribing. Store cancellations and refunds are separate from Stripe crew fines. Deleting the app or your Lockd In account does not cancel store billing; cancel any subscription through the applicable store.

6. User-Generated Content

The Service allows you to create and share content, including posts, photos, check-ins, and comments ("User Content"). By posting User Content, you:

We reserve the right to remove any User Content that violates these Terms or our Community Guidelines.

7. Intellectual Property

The Service, including its design, features, code, graphics, logos, and trademarks, is owned by Lockd In and protected by intellectual property laws. You may not:

8. Limitation of Liability

To the maximum extent permitted by applicable law:

9. Termination

We may suspend or terminate your account at our sole discretion, with or without notice, for any reason, including but not limited to:

You may delete your account in the app through Profile → Delete Account after confirming your current password. Upon termination, your right to use the Service will immediately cease, and your data will be handled in accordance with our Privacy Policy and Data Deletion Policy.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Australia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Australia.

11. Dispute Resolution

In the event of any dispute arising from these Terms or your use of the Service, you agree to first attempt to resolve the matter informally by contacting us at support@lockdin.com.au. If the dispute cannot be resolved informally within 30 days, either party may pursue formal resolution through the courts of Australia in accordance with Section 10.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms within the app and updating the "Effective Date" at the top of this page. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

Support requests are targeted for a response within 2 business days (AEST), but this target is not guaranteed.