Data Deletion Policy

Effective Date: February 9, 2026

At Lockd In, we respect your right to control your personal data. This Data Deletion Policy explains how you can request the deletion of your data, what data will be deleted, what may be retained, and the effects of deletion on your account.

1. How to Request Data Deletion

Use the in-app deletion flow: Profile → Delete Account. Enter your current password and confirm the request. The app signs you out after the server completes the deletion.

2. Password Confirmation

The in-app flow confirms the current account password before the deletion request is processed. It does not request government-issued documents, a date of birth, or a separate confirmation email.

3. What Data Gets Deleted

After the password is confirmed, the account-deletion operation removes the following Lockd In records associated with your account:

• Account Information: Your account row, including your name, email address, hashed password, profile photo, timezone, push token, and age-verification flag and timestamp
• Goal Data: Goals you own and their associated edit requests, votes, fines, and progress records
• Challenges and Fines: Challenges in which you are a participant, related votes and fine records, and your fine-deletion requests
• Posts and Comments: Posts and comments you created, including the database URLs that point to uploaded media
• Crew Membership: Your membership rows, meeting-attendance rows, blocked-user rows, reports you made or that concern your account, and account notifications
• Push Notification Tokens: All stored push notification tokens for your devices

4. What May Be Retained

In certain circumstances, some data may be retained even after a deletion request:

• Legal Requirements: Data that we are required to retain by applicable law, regulation, or legal process
• Third-Party Services: Data held by services outside Lockd In is governed by those services' own policies and deletion controls

5. Processing

The app reports success only after the server has completed the account-deletion operation. There is no separate email acknowledgement or confirmation and no additional deletion timeline promised by this policy.

6. Effect of Data Deletion

Please be aware that deleting your data has the following permanent effects:

• Account Removal: Your account will be permanently deleted and cannot be recovered
• Crew Membership Ended: You will be removed from all Crews. If other members remain, the Crew and their Crew records remain; your account-owned records are removed.
• Leaving Is Different: An ordinary Leave Crew action with other members remaining does not delete the Crew. It archives the leaving member's active goals, cancels their active challenges, removes future meeting attendance, and preserves existing debts and payment history.
• Last Member: The separate last-member Leave Crew flow requires confirmation and permanently deletes that Crew and its Crew-owned records. If account deletion leaves no other member, the account-deletion cleanup also removes the empty Crew record.
• Goals and Progress Lost: Goals and progress records owned by your account are removed
• Content Removed: Database records for your posts and comments are removed. Copies of uploaded media held by a third-party media host are not deleted by this database operation.
• Stripe and Store Billing: Deleting your account does not cancel or refund Stripe payments or cancel Apple/Google store billing. Manage Stripe matters with Stripe and cancel any store subscription through the applicable store.
• No Recovery: Once deletion is complete, your data cannot be restored. If you wish to use Lockd In again, you will need to create a new account

7. Third-Party Data

Data deletion from Lockd In does not automatically delete data held by third-party services, including Stripe, Google Calendar, Cloudinary (uploaded videos), RevenueCat, Apple or Google Play. Manage store subscriptions and your own connected accounts with those providers. For uploaded media held under Lockd In's media-hosting account, contact support for assistance; there is no automatic media-host deletion in the current account-deletion flow. Third-party retention is governed by the applicable provider's policy.

8. Contact Us

If you have any questions about this Data Deletion Policy or need assistance with a deletion request, please contact us:

• Email: support@lockdin.com.au
• Website: lockdin.com.au

Support requests are targeted for a response within 2 business days (AEST), but this target is not guaranteed.